In the face of intense competition, Indian enterprises need to adopt a culture of excellence to survive and flourish in the global market, the Prime Minister, Dr Manmohan Singh, has said.

While several multi-national enterprises have set up R&D facilities in India, the country has a “far way to go in institutionalising the culture of excellence embedded into the working processes of Indian enterprises,” he said.

Dr Manmohan was addressing an international conference on productivity and quality here on Monday.

“We live in times of intense competition and rapid technological change...Technology is eliminating or at least significantly reducing the entry barriers in many industries and increasing the number of providers of goods and services,” he said.

The Prime Minister said the techniques for improving quality and productivity were not only useful for private enterprises but also for delivery of public services.

“In fact they can be used to design government services optimally so that service delivery becomes much-more cost effective and reliable,” he said.

Giving example, the Prime Minister said that the productivity technique could be used to enhance agricultural production and improve the overall supply chain management.

“Today the use of technology in planning and supply chain management has enormous potential to improve productivity, reduce cycle times as well as inventory levels drastically”, he said.

India’s agriculture, which feeds about 70 per cent of its people, suffers from supply chain management, leading to bouts of food inflation now and then.

This area is receiving the attention of the government after the weaknesses in food supply management have come to the fore.

Related Topics