Logistics

OTAs, carriers come to aid of stranded Jet fliers

Our Bureau Mumbai | Updated on April 19, 2019 Published on April 19, 2019

Amidst chaos in the aviation sector caused by the grounding of Jet Airways a few online travel aggregators (OTAs) and airline companies have come to the rescue of the passengers.

While a few are offering discounts specially for the Jet passengers, others are trying to cash in on the demand that will arise ahead of the summer holidays.

OTAs such as EaseMyTrip, ixigo.com, MakeMyTrip, and Goibibo are running discounts, factoring the coming holiday season.

Airlines such as SpiceJet and IndiGo are not only offering discounts, but also are planning to run their respective fleet in Jet Airways’ slot after getting approvals from the Directorate General of Civil Aviation (DGCA).

The steps are being taken by all the stakeholders in the aviation ecosystem to keep the momentum going, by offering affordable travel options ahead of the peak travel season (May and June) and to ease the burden on other airlines struggling to manage the schedule.

EaseMyTrip.com is giving a discount voucher of ₹750 on all the domestic flights and ₹2,000 on international flights to customers. The discount vouchers are exclusively for the users who had booked their Jet Airways flights through EaseMyTrip.com.

Nishant Pitti, CEO, EaseMyTrip, said: “Everyone knows that aviation industry is a little unpredictable and an ever-changing affair. It is true that customers are facing hassles due to this sudden crisis, but we are there to support them in every possible way.”

Air India also announced special fares to international passengers of Jet Airways.

Vistara is offering a 10 per cent discount, valid for a minimum of four passengers, in the economy class on a single-ticket booking for select routes.

OTA ixigo.com is offering 10 per cent discount on domestic flights.

For the last few weeks, airfares have been going through the roof following the grounding of Jet Airways planes, deterring travellers from taking flights.

“There is an urgent need for all airlines to come together to decide on a common action path after such a huge debacle to the industry. Customers have lost trust with repeated failure of airlines, and it just be addressed quickly and effectively,” said N Chandramouli, CEO of consultancy firm TRA.

For more stories : The Jet Airways crisis

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Published on April 19, 2019
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