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The Department of Telecom is all set to cancel British Telecom's licence for offering voicemail and audio-conferencing services in Mumbai. The move has been triggered because BT did not start services within the time specified in the licence. BT had taken this licence in February 2009 and was supposed to have started services within a year.
BT had taken two licences for offering voicemail and audio conferencing facilities — one for Mumbai and the other for Bangalore. While the company started its service in Bangalore, it did not commence services on the Mumbai licence.
This licence, given by the DoT on a city-by-city basis, is for offering audio-conferencing services to enterprise customers.
BT's stand
BT, in its response to the DoT, had said that it could not start the service in Mumbai due to non-availability of links from BSNL. The DoT will also encash performance bank guarantee of Rs 3 lakh due to the non-fulfilment of rollout.
A BT spokesperson said that the company has not received cancellation notice from DoT. But company officials added that this will have no impact on its business in India because the company was offering the audio-conferencing services from its Bangalore centre.
BT has a conference bridge in Bangalore from where it can connect its clients across the globe.
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