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PMA Insurance Group has selected OneShield Billing to enhance its current payment system.
OneShield Billing is a billing and receivables system for P&C insurers across all commercial, personal and speciality lines that automates the billing lifecycle, from processing invoices and reconciliations to creating tasks and detailed reporting, the company said in a statement.
“Along with adding capabilities such as automated credit card payment processing, we are looking to enhance our legacy system’s processing and workflow perspectives,” said Susan Hendricks, PMA’s Vice-President, Information Systems.
“Agent and customer service levels are also significantly enhanced with OneShield Billing,” said OneShield’s Senior Vice-President, Sales and Marketing, Liza Smith.
Further, the software provides Web portal capabilities, built‐in commission management, flexible equity‐based billing, payment and delinquency plans and integrates with third‐party document and payment systems, the statement added.
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