Zoho, an operating system for business with a single-online platform capable of running an entire business on the cloud, has opened data centres in Mumbai and Chennai to be operational from August 15. Indian users, who have registered through Zoho.in, will now be served by these data centres.

While Mumbai will be the primary data centre, Chennai will be secondary, Sridhar Vembu, CEO, Zoho Corp, told newspersons, while announcing major updates to Zoho One, the company’s flagship suite of applications launched a year ago. “We have spent millions of dollars on the infrastructure on servers, equipment and switches,” he said without giving the exact number on the investment in the data centres.

Vembu said by the year-end, Zoho’s major global traffic source will be India. Putting up the data centre is just-in-time. At present, the traffic is neck-to-neck in the US and India but growth in India is much faster. This is a good reason to put a data centre in India because ‘we will improve the response time latency,’ he said.

At present, Zoho has data centres in the US, two in Europe and two in China, and two more will be added in India. Indian customers will have the option to reside their data in the country rather than in other locations. It will be particularly important for government and public sector undertakings that need not worry about their data residing in other countries, he said.

Management tool

The company today announced Backstage, an end-to-end event management tool that allows organisers, corporations and non-profit agencies to plan, promote and run enterprise events ranging from large-scale meetings to conferences and trade shows.

Vembu said since launching Zoho One in July 2017, over 12,000 businesses globally have become its customers with 36 per cent of them being in India. The average Zoho One customer enables 16 applications for their businesses, often replacing software from different vendors, preferring instead to run their business from a single-cloud platform.

Zoho added five new applications to Zoho One in the past year — Cliq, Zoho Sprints, Zoho PageSense, Zoho Flow and Zoho Backstage, he said.

Adoption of Zoho One has exceeded expectations. “We hope to continue the momentum in to its second year. We see customers combining data from different Zoho and third party applications like email campaigns, CRM, customer support and accounting to generate new insights and make better decision. Zoho One has already replaced over 650 different products, and that number will keep growing as the company releases more new applications,” he said.

Zoho One is available for ₹1,000 per employee per month. Companies must purchase a licence for every employee in their companies to get this pricing.

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