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Aviva Life Insurance announced on Monday a tie up with commerce services company Suvidhaa, to launch its new renewal payment service across 500 cities and 10,000 touch points.
Mr Snehil Gambhir, Director, Operations & Business Excellence, Aviva Life Insurance said, “This new service will not only add to our services ecosystem and provide additional convenience to our customers for premium payments, it will also boost our persistency.”
Aviva customers can now walk into any Suvidhaa outlet, provide some basic information for verification, and pay the renewal premium. It will also provide them a secure transaction platform along with 24x 7 call centre assistance from Suvidhaa.
In addition to the Suvidhaa outlets, customers can also continue to choose to pay premiums through their credit card, online bank transfers, ECS facilities, Skypak drop-boxes and at Aviva branches.
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