‘More employees ‘engaged’ in contributing to SBI’s growth’

State Bank of India has more employees ‘engaged’ than ‘disengaged’ when it comes to contributing to its growth and finding satisfaction in their work, according to its employee engagement survey.

While the survey results will bring cheer to its top management, India’s largest bank wants to address concerns among employees in areas such as work-life balance, appreciation/ recognition, promotion and transfer policies, among others. The survey, ‘Abhivyakti’, conducted among 1,91,881 employees, found that 63 per cent of employees come under the overall ‘engaged’ category (28 per cent are in the ‘engaged’ category and 35 per cent in the ‘almost engaged’ category).

The rest are under three categories – ‘crash and burners’ (16 per cent); ‘disengaged’ (14 per cent); and ‘honeymooners and hamsters’ (7 per cent).

The survey was conducted between December 28, 2018, and January 19, 2019, to understand the pulse of the employees, as the bank moves towards realising its vision to be ‘the bank of choice for a transforming India’. “We feel proud to see that the employees share a high sense of pride and belongingness with the bank. It is reassuring to note that most of you are aware of the long-term vision and values of the bank. This strong connect will be nurtured to continue our success story,” said SBI Chairman Rajnish Kumar in a communication to employees.

Kumar observed that there are also areas that SBI must focus on – work-life balance, building a culture of appreciation, and need to make people feel valued through employee-recognition programmes.

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