The objective with which the Madhya Pradesh Government had implemented the Public Service Delivery Guarantee Act seems to be moving towards its fulfillment with eight other States replicating it.

An official release on Tuesday said that Bihar, Punjab, Uttarakhand, Delhi, Jammu and Kashmir, Uttar Pradesh, Rajasthan and Jharkhand will be enacting similar legislation.

Not only the States, even the Union Government is contemplating a similar Act, it said.

In all, 52 services of 16 Government Departments have been placed under the ambit of the Act implemented in the State since September, 2010.

The Departments include energy, labour, public health engineering, revenue, urban administration and development, general administration, social justice, SC/ST welfare, food, civil supplies and consumer protection, forests, home, farmers’ welfare and agriculture development, woman and child development, transport and panchayats and rural development.

Till July 2012, as many as 1.25 crore applications received under the Act have been disposed of and services were made available against 99 per cent applications.

Online facility for moving applications has also been made available since August 7, 2011. As many as 24 lakh applications were received online of which 99 per cent were disposed of, the release said.

The Act provides that if notified services are not provided to an applicant within the time limit, he or she can appeal against it at two levels. There is a provision for a Rs 5000 fine on the officer delaying the second appeal.

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