The Hindu Business Line : `Work environment vital to manage attrition'

It was a HR conclave with a difference where a consultant, a management guru, and the Chairman of Satyam Computer and senior HR professionals converged to thrash out today's HR concerns and favoured the creation of a new value system.

Given the backdrop of growing levels of attrition and shortage of employable skilled talent, they felt the best way to address the demand-supply mismatch would be by building soft and intangible skills, better value systems and work culture.

Young talent pool

The Chairman of Satyam Computer, Mr B. Ramalinga Raju, said building world-class institutions called for better human resource management skills, particularly in a knowledge-driven industry. Unlike other countries, India is uniquely placed. Its strength lies in its large young talent pool.

"If one were to analyse the work patterns, nothing much separates one individual from another, and an employee is as good or as bad as the opportunity and the environment he gets to work. A conducive work environment, where every individual employee is seen as a leader, actually helps build better organisation, something we learnt at Satyam," he said.

Father N. Casimir Raj, SJ, Director, XLRI, and Founder Director of LIBA, said, "there has been a clear shift in the values and this has emerged as one of the key areas of concern as this is being increasingly neglected. A new breed of self-centric approach stands out where the focus is on monetary benefits."

Employability skills

The Director (Global HR) of Alliance Consulting, Dr Bagha Singh, said the industry needed to address the HR concerns as barely five per cent of the engineering graduates are employable and the rest of them require further training and specialisation before they can be absorbed into companies.

"The other striking issues relates to differential wages," Dr Singh said.

Sharing the Genpact experience, Ms Shruti Ahuja, Vice-President (Global Leadership Development) of Genpact, said the knowledge economy is witness to high churn rates. This can be directly attributed to lack of commitment to self-learning and values. Increasingly, the approach is becoming very personal as opposed to company.

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