Business Daily from THE HINDU group of publications Tuesday, Jun 19, 2007 ePaper |
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Info-Tech
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Telecommunications Congestion level on mobile networks rising Our Bureau
How they fare Mobile operators' performance in Jan-March was over 5% in 245 points of interconnect, against 199 in Dec 2006. The non-metro and tier B and C class cities are the worst affected areas.
New Delhi June 18 With mobile subscriber base growing at an exponential rate, the level of congestion on operators' network is also increasing. According to a report released by the Telecom Regulatory Authority of India, performance of mobile operators in terms of congestion at points of interconnection has deteriorated in March 2007 as compared to December. The number of points of interconnection has increased from 389 in December 2006 to 499 in March 2007. A point of interconnection is the physical place where two operators connect their respective networks with each other. Due to a surge in mobile call traffic, operators are not being able to provide enough capacity to another operator. While TRAI had earlier mandated all operators to take measures to provide adequate interconnection within a specific period of time, it cannot issue a show cause notice to the violating operators because of a pending case in the Telecom Dispute Settlement Appellate Tribunal. As per TRAI direction in 2005, all service providers are required to provide interconnection on the request of the interconnection seeker within 90 days of the applicable payments. BSNL had gone to TDSAT against this direction. "The matter is pending with the tribunal, therefore, the authority is unable to issue show cause notices in cases of non-compliances," TRAI said. The congestion parameter signifies the ease with which a customer of one network is able to communicate with another of different network. The benchmark notified by TRAI in the QoS Regulation of July 2005 says the congestion level should be below 0.5 per cent or only one in every 200 calls should face jam. But the analysis by TRAI for the January-March period shows that the performance of the mobile operators is more than 5 per cent in 245 points of interconnect as compared to 199 POIs in December 2006. Higher congestion leads to loss of calls, repeated call attempts by consumers deterioration in Quality of Service (QoS) and consumer dissatisfaction. The non-metro and tier B and C class cities are the worst affected areas.
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