Amazon India collaborates with BMC to provides delivery services in Mumbai’s Containment Zones

Our Bureau Bengaluru | Updated on May 07, 2020

Amazon India today announced delivery services of essential items to residents in containment zones in Mumbai, in collaboration with the Brihanmumbai Municipal Corporation (BMC).

Following successful pilots over the last few weeks, the company has scaled up the initiative to deliver essentials in many containment zones in the city. This initiative will support residents in these zones who face restrictions in movement.

Amazon will deliver these orders to a designated delivery point in the vicinity of the containment zone, from where volunteers will further deliver the packages to the customer’s doorstep.

“We want to help keep India safe and we firmly believe that Amazon has a unique role to play in providing a critical service for customers to get the goods they need for their families without leaving their homes. Our collaboration with BMC is intended to support those in the containment zones to access essential items conveniently and safely. We are humbled with the feedback we have received from customers during the pilots, specially on the ease with which they could receive items that were essential for their daily needs, and we thank the BMC for the opportunity to serve the people of Mumbai”, said Prakash Rochlani, Director, Last Mile Operations, Amazon India.

“Citizens who reside in containment zones are restricted from stepping out of the containment zones in order to contain the spread of COVID-19. Various E-commerce companies have prioritized deliveries to containment areas at society gates. We are pleased to know Amazon's initiative and commitment to enable the people of Mumbai to stay home and stay safe” said Ms Jayshree Bhoj, Addl. Commissioner from Brihanmumbai Municipal Corporation.

Amazon India has also expanded the special delivery program for containment zones in other cities such as New Delhi and Hyderabad, and will continue to work with local authorities and residents across the country to scale this program further.

Published on May 07, 2020

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