Info-tech

Telcos seek immediate withdrawal of regulator’s quality test report

Our Bureau Mumbai | Updated on January 19, 2018 Published on February 05, 2016

BL06_IT_TOWER

Allege wide disparity in the quality of service parameters





A day after the telecom regulator released a report on the tests done to check operators’ network quality, the service providers have sought for its immediate withdrawal, alleging wide disparity in the quality parameters.

The service providers also said they were “disappointed” as the results do not represent the actual performance of their network.

Writes to TRAI

“We request for the immediate withdrawal of the independent drive test reports that have been published on the TRAI website,” the telecom operators said in a letter to the Telecom Regulatory Authority of India (TRAI).

In a joint letter by two telecom associations — Cellular Operators’ Association of India (COAI) and Association of Unified Service Providers in India (AUSPI), the operators said they were taken by surprise by the “undue haste” in uploading and publishing the Quality of Service (QoS) parameter results.

“This is despite the fact that our members had strongly refuted the independent audit findings and had substantiated our rebuttal with the drive test reports conducted by us,” the operators said in the letter.

The operators’ said that the tests were conducted on the same routes and using same methodology that was adopted by the agencies appointed by TRAI.

Log files

They also accused the regulator of completely ignoring their requests to share the drive test log files in order to analyse the findings. “We would like to place on record that the results do not represent the actual performance of our network, which would be clear from the fact that there is a wide disparity in the results of the QoS parameters as per the drive tests done by some of our members and shared with the authority,” the letter sent to TRAI Chairman said.

Disappointed

The operators’ also said that they were disappointed that instead of providing the logs to the operators, TRAI has opted to publish it.

“This method of publishing un-ratified drive test reports and operator comments alongside is misleading, incorrect and misrepresentative of actual performance of Quality of Service parameters,” it added.

Published on February 05, 2016
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