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Ridesharing app Uber has announced a phased rollout of two new features, namely ‘In-app chat’ and ‘multi-destination’.
The in-app chat feature aims to help riders and driver partners get in touch with one another to provide information such as their exact location, while the multi-destination feature enables riders add multiple stops along their route.
The in-app chat feature will enable to coordinate faster pickup, since users don’t have to switch between apps to make calls. Both riders and driver partners will see if their chats are delivered and read, helping to confirm the other person actually received the communication.
Multi-destination feature enables riders add multiple stops along their route.
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