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Tuesday, Jan 30, 2007
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Outsourcing Info-Tech - Human Resources Accenture to make India its largest centre Our Bureau
MR BILL GREEN, Chairman and CEO, Accenture (right), and Mr Harsh Manglik, Chairman and Managing Director, Accenture India, at a press conference in Bangalore on Monday. — G.R.N. Somashekar
Accenture's Chairman and Chief Executive officer, Mr William D. Green, told newspersons on Monday that by the end of the company's fiscal (August), the total number of employees in its Indian operations will be 35,000 including 10,000 employees in its BPO business thereby replacing the US as its largest location. The US operations will have around 32,000 employees towards the end of this fiscal. Mr Green said with this addition, the global delivery network will have a total of 65,000 employees boosting the total strength to over 1.5 lakh. He said the outsourcing business of the company globally had grown to 40 per cent of the total business of the company from 17 per cent four years ago.
Big growth
"Is there going to be another phenomenon like India. The answer is no," he said. He said with India being one of the high growth areas for the company, more leaders will emerge out of the country. "Lots of leaders will be there on our big table," he said. "Outsourcing business has become a standard business practice now," he said. He pointed out that outsourcing business was expanding rapidly and Accenture now had the luxury of choosing its work. "This opportunity was not there five years ago," he said. He said there are no locations that are lagging because the company is seeing a huge growth across the globe. As far as job shifts are concerned, they are being rationalised and, hence, there no job losses even though attrition levels are at 18 per cent. "Twenty years ago, India was just an outpost. Since then it has truly become a critical part of Accenture," Mr Green said. Mr Green said apart from systems integration and outsourcing business, Accenture is increasingly focusing on business consulting. He said India provides a great opportunity in business consulting. "We are re-engineering our consulting business," he said.
No acquisitions
Mr Green said the company is currently not planning any acquisitions. "At present, we do not have a gap in business for us to acquire a company," he said. He said cultural fit is an important consideration while acquiring companies. Accenture's Senior Managing Director for Global Delivery Network, Mr Basilio Rueda, said India has emerged as the flagship for its global delivery network. "Even 20 years later, India will continue to be the leader in offshore business," he said.
Secret of success
He believes he has the best people on the planet working for him. He believes in building companies, rather than buying them. Mr William Green, an Accenture employee of 30 years and its current Chairman and CEO, has been driving the 1,48,000 people-strong on a high-performance tide since he took over the reins two years ago. "I'm a client guy at heart," he declared, adding that the company's theme of `high performance delivered' will be a powerful differentiator for Accenture in the market. Mr Green who meets 150 clients in a year believes that Accenture is aligned with client success. "We weave ourselves in the fabric of our customers," he said. This is also the secret of Accenture's success, he revealed and admitted with much delight that `rivals are working at arriving at this model. But by the time, they get there, we'll be gone... having moved to another level."
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