The Hindu Business Line : Mercator to open centre in Bangalore

The investment will be in the order of a couple of millions of dollars. The centre could be a division of Mercator or a joint venture with one of the company's existing partners, said Mr Frank Zenke, Vice-President, Sales and Market Development, Mercator. Its partners include IBM, Satyam and Oracle.

The idea behind the India offshore centre is to increase the headcount to keep up with rising demand. The company employs 1,500 in Dubai and plans to hire 300 in Bangalore. Work on open source and software for the operational side of airlines will be undertaken. The Bangalore centre will work on `large' projects for both in-house needs and for other airlines, said Mr Zenke. Mercator currently offers software such as RAPID for revenue accounting, travel software, cargo ground handling management, Web-based cargo systems and customer relationship management (CRM) software. It has over 100 clients including Airbus, Jet Airways and British Airways.

Mercator is one of the IT divisions of Dnata, the $485 million ground-handling agency of the Emirates Group. Last year, IT contributed to 19.5 per cent of Dnata's revenues.

MEDICAL TOURISM

Emirates expects medical tourism to drive air traffic from the UAE, Kuwait and Saudi into Bangalore in the coming years. It is organising a group of doctors to spend three days touring the city. They will tie up with local doctors and hospitals of repute to ensure best medical treatment is available to patients from the Gulf.

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