The Hindu Business Line : Nokia’s Sriperumbudur plant is ‘quality model’

Sriperumbudur, May 19 “There is no room for errors in a heart surgery, and at Nokia”, reads a huge signboard inside Nokia’s manufacturing plant at Sriperumbudur. Nokia’s 8,000 employees have taken this slogan close to heart.

The defect level at the two-year-old plant has been less than 1 per cent, on a cumulative production of 125 million units till March, which is a “superb performance”, according to a senior company official.

“The Sriperumbudur plant is now one of the best global facilities for Nokia in terms of quality. Many officials from Nokia’s other plants visit us regularly to take inputs on our quality initiatives,” said a senior Nokia official.

Mr Martti Salomaa, Senior Manager, Engine Operations, Nokia India, who has spent nearly 25 years working with Nokia’s global facilities, says he was “positively surprised” at the quality of work which exceeded his expectation. “There is so much of enthusiasm and dedication among employees here,” he told newspersons recently at the plant.

‘The plant is setting a global standard within Nokia,” he added.

Standard check

According to Mr Sachin Saxena, Director (Operations and Logistics), Nokia India, the standards at the Sriperumbudur plant was better than those at most of Nokia’s nine plants globally. Besides India, Nokia has plants in Brazil, China, Finland, Germany, Hungary, Mexico, the Republic of Korea and the United Kingdom.

Nokia started its India operations in 1995. The operations comprise the handset business; R&D facilities in Bangalore, Hyderabad and Mumbai; a manufacturing plant in Chennai and a design studio in Bangalore. The handset business is supported by a team of professionals across three business groups — mobile phones, multimedia and enterprise solutions, Mr Saxena said.

Investments

The company has so far invested $210 million , and an additional $75 million is to be invested this year. Around 50 per cent of the production is for the domestic market, and the rest is exported to West Asia, Africa and the South East, he said.

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