The Hindu Business Line : Evalueserve plans to hire 500 professionals

Knowledge process outsourcing company Evalueserve today said that it expects to add 500 professionals to its Indian operations this year, taking the overall employee strength in the country to 1,500 professionals.

The Evalueserve President and CEO, Mr Marc Vollenweider, who was recently in India to meet clients and interact with the employees, told Business Line that the company planned to continue its growth in India.

"We currently have 1,000 employees in India, and expect the net additions to be about 500 this year. We have been ramping up India operations significantly ... last year we had 600 employees. This year, our largest addition worldwide will happen in India. We also plan to expand our team in China."

Evalueserve had opened its Chinese centre in September last year and the facility currently employs 30 professionals.

"Our client base is expanding substantially and we are adding 6-8 clients every month. As a company that is engaged in high-end research, we are different from a typical BPO company."

Evalueserve operates in the areas of business and market research, data analytics, investment research, and intellectual property services.

Global team

Its global team includes engineers, MBAs, IPR lawyers, doctors, CAs, and statisticians.

These analysts are located in Gurgaon and Shanghai and supported by a worldwide team of Evalueserve client executives located in North America, Europe, Asia, South America, and West Asia.

"Our operations in India and China are distinct. China has a language component and focuses on languages including Japanese and Korean. While we serve the global MNCs operating in China, we do not yet serve Chinese companies. In India, we serve a lot of Indian companies, so it is also a market for us."

Completely overheated

Expressing concern at the rising salary levels and the high attrition rates in India, Mr Vollenweider said that while the company had not faced problems in attracting talent, India would need to look at increasing the capacity of educational institutions.

"India is completely overheated right now. In many cases professionals are making short-term decisions to join other companies for higher salaries. These people need to take a long-term view of their careers. However, we have not faced any problem in hiring yet as our job profile is highly attractive."

He added: "I cannot see why India can't triple the current capacity of IITs."

Acquisition plans

Asked if the company was eyeing any acquisition to pursue its growth path in India, Mr Vollenweider said that Evalueserve would only consider buyouts if the target companies offered a "perfect cultural match. Besides this, it needs to make strategic sense from a business model point of view, and financial sense."

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