Financial Daily from THE HINDU group of publications
Wednesday, Sep 25, 2002

Port Info

Group Sites

Info-Tech - IT-enabled Services

Seminar on call centre business

Our Bureau

CHENNAI: The Industrial & Technical Consultancy Organisation of Tamil Nadu Ltd, a joint venture of ICICI, IDBI and IFCI and State organisations and banks, is organising a seminar on call centre business at Mumbai on September 26 and 27.

The seminar will deal on the methodology to set up a call centre project, the India advantage, formulation for a viable capacity, estimation of project cost and means of financing and profitability, marketing aspects and methodology for getting the first customer. The seminar would also deal on HR solutions and technology solutions — covering switch-based and server-based solutions — integration and WAN solutions, quality standards to set up a call centre and factors determining success, says an ITCOT release.

Experts from the call centre industry, financial institutions, technology providers, WAN and LAN specialists and HR and marketing experts will address the delegates, says the release.

Send this article to Friends by E-Mail
Comment on this article to

Stories in this Section
Nasscom upbeat on outsourcing hopes

Indian cos eyeing larger share in outsourcing
Satellite solution for village telephony
Cell-phone operators' average revenue per user to fall steeply: KPMG
Global telecom meet from tomorrow
Spice Simple Roam relaunched
IISc ties up to launch Web library
Aptech Training volatile on first day
TVS-E bags Rs 3-cr order
BHEL unit Web pages
TCS trying to marry HR policies of CMC
Portal Software setting up Bangalore centre
Amadeus to launch e-ticketing by year-end
IT for masses: High-level meet today
Seminar on call centre business
Rational unveils new developer
Agilent launches oscilloscopes

The Hindu Group: Home | About Us | Copyright | Archives | Contacts | Subscription
Group Sites: The Hindu | Business Line | The Sportstar | Frontline | Home |

Copyright 2002, The Hindu Business Line. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu Business Line