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Brigade Corp set to expand delivery centres

Raja Simhan T.E.

Chennai , July 16

THE US-based Brigade Corporation is expanding its delivery centres in Hyderabad and Chennai.

It plans to recruit about 1,200 employees in the next 12 months and invest about $8 million (Rs 36 crore) in additional infrastructure in the two cities, Mr Sri Dasari, Chief Executive Officer, Brigade, told Business Line recently.

The company employs about 900 in India and added over 150 employees recently.

It will recruit 250 more in the next three weeks.

The company is looking for engineering and MBA graduates with some computer science background, he said.

In the first phase of infrastructure expansion, Brigade plans to construct a 50,000 sq ft centre in Jubilee Hills, Hyderabad, with an employee strength of 700.

In the second phase, the company will have a campus of about one lakh sq ft on the outskirts of Hyderabad with about 1,200 employees, he said.

In Chennai, the company is looking at setting up a 30,000-50,000 sq ft centre on the Old Mahabalipuram Road, the information technology corridor, he said.

"I will invest from my personal funds for the expansion," he said.

According to Mr Dasari, Brigade is likely to report revenues of about $17 million for fiscal ending March 2005.

Existing clients would contribute about $13 million, and new clients about $4 million, he said.

Brigade, one of the oldest business process outsourcing companies, provides e-support, voice, transaction support and chat support, with focus on business transaction services.

Last year it dropped its acquired, transformation and leveraged (ATL) business model, wherein Brigade would go to a client, acquire an account (say an IT service) and provide service, he said.

The change in model followed the acquisition of the entire stake held by General Atlantic Partners in Brigade for an undisclosed amount by the management of Brigade led by Mr Dasari, who was then the president of Brigade India.

In April 2002, Brigade received a $50-million investment from GAP, a global private equity firm, and it still owns some options in the company, he said.

The company has gone from two clients to seven clients within eight months of acquisition, and another client is expected to be signed on soon, he added, without disclosing the client's name.

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