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Siemens centre for managed services at Kolkata facility

Our Bureau

To cater to telecom cos, integrated service providers.


MR ANIL LAUD

Kolkata , Aug. 18

Siemens Information Systems Ltd, the wholly owned IT arm of Siemens, on Friday announced the launch of a Centre of Excellence (CoE) for `Managed Services' out of its new facility in Kolkata.

The CoE will cater to the needs of telecom companies and integrated service providers and offer the full range of operations and maintenance services.

Addressing a press conference here, Mr Anil Laud, Managing Director of Siemens Information Systems Ltd, said the CoE here would be spread over 40,000 sq.ft of space.

It would be equipped to offer the complete range of managed services that would help telecom companies and integrated service providers improve their profits, productivity, enhance overall network performance and expedite their return on investments while reducing operational expenses.

It would focus on offering end-to-end application management and operations, performance management, remote network operations and maintenance solutions.

This would include contact centre services, revenue management and business analytics to application development support, performance analysis of networks and maintenance of operations functions.

To ramp up manpower

The company already has such CoE in Mumbai, Bangalore, Gurgaon, Pune and Chennai, Mr Laud said, adding it currently engages 173 people in Kolkata.

The manpower in Kolkata would be ramped up to 750 in the next two years and to 1,000 by 2010.

Siemens Information Systems notched a turnover of Rs 635 crore during the 12-month period ended September 30, 2005.

A 20 per cent growth in revenue is expected in the 12 months ending September 30, 2006.

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