The Hindu Business Line : Nipuna in buy-out talks with 3 companies

Other proposals
Exploring options to set up overseas presence at Budapest and in Malaysia.
Expects to maintain the voice and non-voice revenue ratio at 50:50.
Likely to add about 800 people by the year-end to its existing headcount of 3,000.

Bangalore , Sept. 9

Nipuna Services Ltd, the business process outsourcing subsidiary of Satyam Computer Services Ltd, is in talks with three firms for acquisitions and may possibly conclude a deal by the year-end, said Mr Venkatesh Roddam, Chief Executive Officer.

Two of these firms are in India and one overseas. While one firm is in the knowledge process outsourcing (KPO) arena, the other two provide BPO services in healthcare and banking, financial service and insurance (BFSI) verticals.

"We are looking at deal sizes of $15-25 million," Mr Roddam said. Nipuna is trying to increase its focus on verticals such as BFSI, while it already has considerable presence in telecom, healthcare, manufacturing and animation, he said.

The company derives 60 per cent of its revenues from voice-based offerings, while 40 per cent comes from non-voice services. "Going forward, we expect to maintain the voice and non-voice revenue ratio at 50:50 each as the non-voice practice is growing at a faster clip," Mr Roddam said.

Overseas units

The company expects to add about 800 people by the year-end to its existing headcount of 3,000. It is exploring options to set up overseas presence at Budapest and in Malaysia to offer multilingual services to its clientele. While the Budapest facility would cover European geographies, the Malaysian unit would cover Asian markets. "We expect to start with a couple of dozen people in each of these centres over the next 12 months and scale up later," he said.

For the current fiscal, Nipuna expects its revenues to grow 82 per cent to $36 million. During the first quarter of current fiscal, the company reported a quarter-on-quarter revenue growth of 7.5 per cent to Rs 36.7 crore, while losses stood at Rs 6.15 crore. The losses were on account of increments and incentives paid to employees and recruitment of some 240 people during the quarter.

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