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Bangalore, Sept .22

ITC Infotech, a leading IT services provider, on Friday announced that it has signed a framework agreement with Finnair for outsourcing of significant projects to be delivered in an onsite-offshore mode.

Under the agreement, ITC Infotech will implement the frequent flyer loyalty programme and Marketing and Promotions applications at Finnair. This will be followed by support and maintenance services for these applications for a five-year period.

This engagement involves cutting edge CRM technologies delivering the Loyalty programme for Finnair.The multi million Euro Finnair account reflects ITC Infotech's aggressive growth plans for Europe, said Mr Hardeep Garewal, CEO of ITC Infotech UK. Mr Tom Kallstron, Vice President - eBusiness Development, Commercial Division at Finnair said, "ITC Infotech will give us the flexibility and resources that we were looking for."

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