The Hindu Business Line : TRAI’s report on congestion unfair, say GSM players

New Delhi, Aug. 28 GSM mobile operators have told the telecom regulator that its observations on high level of congestion on cellular networks were ‘unfair and unwarranted’.

In a report issued the Telecommunications Regulatory Authority of India had said had said that the networks of Bharti Airtel and Reliance Communications were the most congested, but it could not take any action because the operators were taking refuge under an order by the telecom tribunal to maintain status quo on the issue.

In response, the Cellular Operators Association of India (COAI) sent a letter to TRAI saying, “Whilst the Authority has appreciated the continuous reduction in the congestion levels, it has also made some unwarranted observations with regard to the pendency of our appeal before the Telecom Dispute Settlement Appellate Tribunal and has most unfairly and incorrectly contended that our members have been enjoying the benefit of the tribunal’s observations.”

The GSM operators said that compliance with quality of service benchmarks must go hand in hand with assurance of adequate, timely and effective interconnection, for which TRAI must play the role of a facilitator.

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