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Thomas K Thomas

New Delhi, Nov. 26 IT major Oracle is close to bagging a multi-million dollar IT solutions deal from Aircel. While the exact size of the deal is not known, Oracle has bagged similar contracts from Bharti Airtel, Vodafone Essar and Idea Cellular.

Oracle offers packaged software solutions that deliver end-to-end support for the key business processes for communications companies, from service creation, offer management, and order orchestration, through provisioning and service delivery, to billing, revenue assurance and reporting.

Close to 90 per cent of telecom operators in the country are partnering with Oracle to deliver better services. Globally, it has nearly 700 communication customers.

For instance, Idea Cellular is implementing Oracle’s Siebel CRM applications to deliver a better customer service experience to pre- and post-paid mobile subscribers across its entire operations in India. Airtel has implemented Oracle Communications Order Management and Inventory Management for streamlined business operations and superior service delivery.

Bharti Airtel has also selected Oracle Communications Network Integrity to optimise the use of its 78,540-km extensive national optical fibre network. BSNL has also given a contract to Oracle comprising Oracle Applications, Oracle Database and Oracle Fusion Middleware which will enhance customer service delivery. The new deal with Aircel includes parts of these solutions.

Oracle India has more than 6,700 customers in the telecommunications, banking, insurance, manufacturing and utilities industries, across the Government and private sector. The company is a partner for e-Governance initiatives of Central and State Government bodies in India.

More Stories on : Software | Telecommunications

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