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New Delhi, Dec 1 In a bid to make available better services to consumers, the Telecom Regulatory Authority of India (TRAI) has issued a consultation paper on quality of service for DTH services and cable TV services in non-CAS areas.

The regulator said that its final recommendations will not be mandatory on operators, but will act as guidelines for self-regulation. This is similar to the quality of service norms stipulated by the regulator for the telecom sector.

There are nearly 78 million consumers receiving cable TV services in non-CAS areas, served by about 60,000 cable operators. In 2004, the Authority had indicated the code and guidelines for quality of service for cable TV services. However, no formal regulations were issued in view of highly fragmented nature of cable TV sector.

Subsequently, TRAI had issued quality of service regulations for cable services for CAS-notified areas in 2006.

“As a result of the lessons learnt after issuing QoS regulations for cable TV services in CAS notified areas, the Authority felt it appropriate to commence the consultation process for putting in place the quality of service regulations to empower the consumers in non-CAS areas also. In addition, the Authority has simultaneously written to various State Governments for effective monitoring and enforcement of quality of service parameters, once the regulations are issued for non-CAS areas,” the TRAI said.

More Stories on : Regulatory Bodies & Rulings | Radio/TV

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