Business Daily from THE HINDU group of publications
Saturday, July 18, 2009
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Business Daily from THE HINDU group of publications Saturday, July 18, 2009 ePaper | Mobile/PDA Version | Audio | Blogs |
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Update at 1615 hrs (IST)
Info-Tech TCS targets $3 bn revenues from BPO services MUMBAI: Tata Consultancy Services on Saturday said it is targeting revenues of $3 billion from business process outsourcing in the next five years. “There is a huge amount of opportunity through BPO. The global spend of BPO is estimated at $400 billion by 2013,” TCS COO Mr N Chandrasekaran said. “We want to take our BPO revenues to $3 billion in the next five years from Rs 800 crore, which we registered in the first quarter of this year,” he said. Last year, TCS bought Citibank's BPO business Eserve for $512 million, making it one of the larger outsourcing deals in 2008-09. The BPO company has 26,000 persons working and the company has plans to hire 1,500 to 2,000 employees in this financial year, primarily in India, he said. Presently, TCS BPO has more than 100 customers in over 50 countries. Banking and financial services segment is the largest segment with an estimated revenue of $100 billion, he said. Healthcare and retail are emerging verticals while utilities and media are untapped potential in the BPO industry, he said. TCS offers BPO services in banking and financial sector, insurance, pharma, retail, telecom, travel, media and energy. - PTI
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