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Monday, May 20, 2002

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Paperless office, online monitoring by November

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THE Andhra Pradesh Government is set to adopt the technology-driven paperless knowledge management system in the State Secretariat along with the online transaction processing system (OLTP) by the fourth quarter this year.

The Andhra Pradesh Chief Minister, Mr N. Chandrababu Naidu, has said that the Government has already completed a significant portion of the project that would make the Secretariat a paperless office and all transactions can be monitored online. This will be initiated on November 1, the State's formation day.

This knowledge management system, in combination with the online transaction processing system, would enable the Government to track files right through numbering to disposal stage. helping in efficient management of resources, he said.

It is estimated that about 90 per cent of the time of senior officials is spent on management of files and most of the time, these files are kept pending for want of simple information from other departments.

An integrated management system would facilitate swift monitoring, he said. The Government has estimated that there were about 12.44 lakh pending files from February 1999 and of them, 11.09 lakh were still pending as on May 15. "With better management system, we will be able to dispose them of faster and also bring down the pendency," he said.

"While these two IT projects are being simultaneously monitored, it is a matter of replicating them in other departments, districts and other centres wherever we need such a system. This will help cover the entire administrative structure across layers," he said.

Detailing the Government's effort to bring in transparency and also involve people in better governance, he said that all the department heads had been asked to promptly provide information about file pendency as this would facilitate swift disposal.

A senior official of the Centre for Good Governance will also be associated with the projects so that gradually better systems will be put in place to monitor these files. This is part of the larger Smart governance framework the State is working towards and this would pave the way for transparency in administration and also help the Government in becoming responsive, Mr Naidu said. With regard to pendency due to court cases, the Government had taken up the matter for consideration, he added.

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